Billing Information 

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Internet Gateway Billing Information:
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We wanted to provide our users with a page that explains what appears on your billing invoice. If you have any further questions about your bill please fill out the form below and we will research it and get back with you. If you would like more information on our various service types please look at our Services page.

This is what the invoice looks like and an explanation of the fields on the invoice:

INTERNET GATEWAY, INC.
Your Name
123 We Care
Hometown, TX 78626
This area is the personal account information we have listed for you. It is important that you make sure this information is correct.
CUSTOMER ID username This is the ID of your account (this is also known as the username, login ID, account name)

ACCOUNT STATUS

Previous Balance               $39.91                       
Payments                          $0.00                             
Adjustments                      $0.00                             
Current Charges                $19.25                          

TOTAL AMOUNT DUE $59.16           

This section lists your account status. The Previous Balance shows any amount that is owed from previous invoices. It could also show a credit. This happens when a user first signs up and pays the first month, quarter, etc. If it is not at that start of a billing cycle, 1st-31st, then the account is prorated for the next billing cycle. Payments show what amount has been made. Adjustments are made when money is entered wrong or an account is changed. Current charges show what amount is being billed for that billing cycle.  Total Amount due is what is currently owed to keep the account active. If this is a credit the nothing is owed at that time.
BILL NUMBER 2427
BILL DATE Feb 23, 1998
DUE DATE Mar 5, 1998
This information shows the Bill number and the date the bill was processed. It also shows the date the bill is due. All bills are due by the due date unless otherwise stated. If it is not received by this date then you risk the possibility of being deactivated and having to pay a reconnection fee.
Please send payment to:

Internet Gateway
P.O. Box 2313
Georgetown, TX 78627-2313

Please include your Customer ID with your payment
to ensure proper credit to your account.
This is our mailing address to send your payment. If you want to bring your payment by please feel free to do so.

Our office hours are 9:00 - 5:30 M-F.

Our physical address is:

1915 S. Austin Ave. Suite 108
Georgetown, TX 78626

Right across the street from Monument Cafe! So come have lunch!

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We are happy to be serving your internet needs.

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This section is used to inform our customers of any important information concerning billing or anything else. Please read this section.

 

A telephone call will bring the quickest response to any billing questions that may arise, but this form is provided as a convenience for those of you who are unable to call during our office hours. PLEASE NOTE: This form is for use only by customers of Internet Gateway of Georgetown, which is in no way affiliated with Gateway 2000 or its Internet Service.
Name
Street Address
City, St, Zip
Day Phone number
Customer ID or Email address

Please enter your question or comment in the box below and be as specific as possible.


 


                                   

 

 


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